NavBlue FlySmart Support
Expert deployment and outsourcing for NavBlue FlySmart — FlySmart+ performance tools, FODM, and FlySmart Gateway.
- Full deployment and outsourcing for NavBlue FlySmart+ (performance) and FODM (documentation)
- FlySmart Gateway (FSA/FSG) administration — software distribution, device management, security
- Reduces in-house IT burden while maintaining operational excellence on Airbus fleets
FEEL.AERO helps airlines and business aviation operators get the most from their NavBlue FlySmart investment. Our support service covers the complete lifecycle — from initial FlySmart Gateway deployment and FlySmart+ configuration to day-to-day outsourcing and incident response.
What is NavBlue FlySmart?
NavBlue — an Airbus subsidiary — produces the FlySmart suite used by Airbus operators worldwide for EFB operations. The ecosystem has three main components:
- FlySmart+ — performance computation for takeoff, landing, and in-flight operations
- FODM — Flight Operations Document Manager, distributing electronic manuals and checklists to crew devices
- FlySmart Gateway (FSA/FSG) — the ground server infrastructure that distributes software, databases, and documents to the fleet
What we deliver
We manage the full NavBlue FlySmart ecosystem on your behalf:
- FlySmart Gateway administration: Installation, configuration, patching, and security hardening of the FSA/FSG ground infrastructure. The gateway is the single point of distribution for your entire fleet — we keep it healthy, up to date, and secure.
- FlySmart+ performance tools: Aircraft performance computation configured and maintained to your airline’s specific fleet, runway database, and standard operating procedures.
- FODM documentation management: Electronic operational manuals, checklists, and documents distributed and synchronised across your EFB devices.
- eOPS integration: Connecting FlySmart with your airline’s operational environment, including ground systems and data uplink infrastructure.
Why outsource to FEEL.AERO?
The combination of deep NavBlue FlySmart expertise and IT engineering capability is rare. Our team understands both the aviation operational context and the software stack underneath it — meaning we resolve issues at root cause rather than applying workarounds.
We gather systematic feedback from end-users — pilots, dispatchers, flight ops — to continuously refine the configuration. The result: software that works the way crews actually work, not just installed and forgotten.
Target customers
Airlines and business aviation operators currently using or planning to deploy NavBlue FlySmart, particularly those seeking to reduce in-house IT burden, address FlySmart Gateway vulnerabilities, or accelerate deployment timelines.
Frequently asked questions
What is NavBlue FlySmart?
NavBlue FlySmart is the Airbus Electronic Flight Bag (EFB) suite, developed and maintained by NavBlue — an Airbus subsidiary. It covers FlySmart+ (performance computation tools for takeoff, landing, and weight & balance) and FODM (Flight Operations Document Manager for electronic manuals and checklists). Together they enable paperless cockpit operations on Airbus aircraft.
What is the FlySmart Gateway and why does it matter?
The FlySmart Gateway (also called FSA Gateway or FSG) is the ground-based server that distributes software updates, performance databases, and operational documents to EFB devices on the fleet. It is the backbone of the FlySmart infrastructure — if it is misconfigured, outdated, or insecure, every aircraft in the fleet is affected. FEEL.AERO specialises in FlySmart Gateway administration, patching, and security hardening.
What does FlySmart Support from FEEL.AERO include?
We handle the full FlySmart lifecycle — initial deployment, FlySmart Gateway setup and administration, FlySmart+ performance configuration, FODM document management, integration with airline operational systems, security auditing, and day-to-day outsourced support. Your flight ops team focuses on operations; we handle the software.
Which aircraft types are supported?
Our expertise covers the full Airbus family, with deep specialisation in the A350 eOPS environment. We adapt rapidly to any Airbus type running NavBlue FlySmart.
How does FEEL.AERO differ from NavBlue's own support?
NavBlue provides the software and standard vendor support. FEEL.AERO provides independent specialist consulting — closer to your operation, faster to respond, and able to adapt configurations to your specific procedures and fleet. We bridge the gap between what NavBlue delivers and what your airline actually needs in day-to-day operations.
Do you offer 24/7 support?
Yes. FEEL.AERO provides round-the-clock customer support with comprehensive product documentation as standard.